Field-service businesses where scheduling, dispatch, and payment collection are the operation. An outage here isn’t an inconvenience — it’s a day of missed calls and unbilled work.
The Real Problem
Dispatch, scheduling, and field apps are usually cloud services reached through a single office connection and a fleet of phones. Lose either one and the whole day’s work stops moving — techs sitting idle, customers calling, and no way to bill for work that never got scheduled.
No failover at the office means one provider outage takes dispatch offline for everyone.
Techs using their own devices for customer data and payments, with nothing recoverable when they quit.
Payment details captured over the phone and written down, pulling the whole office into scope.
High turnover means dozens of live accounts belonging to people who left seasons ago.
What We Handle
Failover so a provider outage doesn’t stop dispatch, with automatic cutover rather than a phone call.
Company-controlled tablets and phones that can be wiped, replaced, and reissued the same day.
We own the seam between your field-service platform and everything it depends on to work.
Card capture routed through proper channels so payment data stays out of your general environment.
Seasonal and high-turnover staff provisioned quickly and closed out the day they finish.
Addresses, access codes, and payment records treated as the sensitive data they actually are.
If the plan is to wait for the provider, there’s a better answer. Let’s build the failover.
